Helplines and Hotlines

 

Are you someone who needs to be added here or do you know someone who should be? Please email us to let us know.

 

AA (Alcoholics Anonymous)

Tel: 0800 229 6757

Website: www.alcoholics-anonymous.org.nz

Offers a free 24 hour telephone support/counselling service and meetings for people with alcohol addictions; also offers support for families.. All calls are confidential and non-judgemental.

Telephone support is available 24-hours a day

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Alcohol and Drug Helpline

Phone: 0800 787 797 (10am-10pm daily, 7 days a week)

Website: www.druginfo.org.nz

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Gambling & Addiction Helpline New Zealand

General Helpline: 0800 654 655

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Maori Gambling Helpline

Phone: 0800 654 656 (Wed 5-9 pm, Sat 8 am-12 noon)

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Youth Gambling Helpline

Phone: 0800 654 659 (Mon 5-8 pm, Sun 3-5 pm)

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Youth Website

www.inyaface.co.nz

Provides a national freephone with ongoing motivational support, referral and information service to gamblers, those affected by a gambler and the general public. Including confidential gambling problem counselling and phone support, crisis support and intervention; debt counselling, self-help tools and other literature.

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Lifeline

Phone:   (03) 3666-743 

Freephone: 0800 543 354

Email: lifelinenz@lifeline.co.nz

Website: www.lifeline.co.nz

Offers a free 24 hour telephone support/counselling service. All calls are confidential and non- judgemental. Telephone support is available 24-hours a day.

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Kidsline

Tel:  (03) 366 3661 

Freephone 0800 543 754

Website: www.kidsline.org.nz

Offers a 24 hr national telephone counselling and support line for children aged 13 years and under. You can talk to a trained adult counsellor anytime and weekdays you can use their special Buddy service.

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Netsafe

Website:  www.bullyonline.org

Netsafe Freephone: 0508 638 723

Email: queries@netsafe.org.nz

You may be the target of a bully if you receive any TXT, video or photo message you find upsetting, offensive or threatening. This NZ organization offers help to keep you safe from TXT mobile or bullying. Visit Netsafe online or email them for advice.

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Quitline Me Mutu

Phone:  0800 778 778

Website: www.quit.co.nz

Offers a free quit smoking telephone help line. Callers can:

• Request a quit pack which has practical quit smoking advice and information;
• Talk to a Quit Advisor for one-on-one support ;
• Get exchange cards for subsidised nicotine patches or gum where suitable

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Poison Information Centre

Phone: 0800 764 766

Offers 24-hour phone support for all poisoning enquiries (including alcohol poisoning)

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Rape Crisis & Sexual Abuse Helpline

Phone:

 (03) 3648-791  (24 hours)

24-hour/7 day a week rape & sexual assault crisis support service. Phone at ANYTIME and ask to be paged to on-call Crisis Support Worker. Accredited provider with the police for acute/elective medical management of sexual abuse. Also provides expert witness opinions for court.

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Youthline

Phone:  0800 376 6633

Email: talk@youthline.co.nz

Websitte: www.youthline.co.nz

Created by youth for youth, it offers free support and counselling service to all 12 – 25 year olds. Their vision is that one-day all young people will be supported to reach their potential and be able to reach help if needed on the Youth Help Line.

 

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